Call Marc Maybe Part 1: How to Handle Awkward Waiting Room Situations

Call Marc Maybe Part 2: Explaining Avoidable Complications to Patients" />
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Call Marc Maybe? Part 3: Managing Offensive Comments, Smells, and More in the Exam Room

Famed telemarketer Marc Bloomenstein, OD, keeps Whitney Hauser, OD, on the line to ask about her experience dealing with rude patients in the exam room. Dr. Hauser explains how to approach and manage these situations with tact.

Part 3 of 3:
Call Marc Maybe Part 1: How to Handle Awkward Waiting Room Situations

Call Marc Maybe Part 2: Explaining Avoidable Complications to Patients